Betting Rules

These Betting Rules explain the general conditions that apply when you use Fair Go Casino to place bets or play casino games. They are intended to help you understand how bets are accepted, settled and recorded. Please read these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before using the website.

Fair Go Casino operates under a licence issued by the Curacao gaming authority. All transactions are protected by 128-bit SSL encryption to keep player data and funds secure.

1. General betting conditions

By opening an account, accessing Fair Go Casino or placing a bet, you confirm that you have read and understood the rules that apply to your use of the website. These rules apply to all bets and games unless a particular game, promotion or service has additional conditions. If there is an inconsistency between general information and a specific game rule, the specific rule for that game will generally apply.

You must use the website only where online gambling is lawful for you. Players in Australia are responsible for understanding and complying with the laws that apply in their state or territory. You must also meet the minimum age requirement that applies to online gambling. Fair Go Casino may ask for information or documents to confirm your age, identity, location or account ownership before allowing continued access or processing certain transactions.

Your account must be registered in your own name and used only by you. You must keep your login details secure and must not allow another person to access or use your account. You are responsible for activity carried out through your account unless you notify Fair Go Casino promptly after becoming aware of unauthorised access. Multiple accounts, false information, impersonation or attempts to avoid account controls may result in restrictions, suspension or closure.

Only one person may use an individual player account.
Account information must be accurate, current and complete.
You must not place bets on behalf of another person.
You must not use the website for unlawful activity, fraud or money laundering.
You must not attempt to interfere with the website, its games, payment systems or security controls.
You should check the rules and any displayed conditions before confirming a bet.

Fair Go Casino may refuse a bet, restrict access to a game or suspend an account where this is reasonably necessary for security, legal, compliance, technical or responsible gambling reasons. Any action taken will be handled in accordance with the applicable terms and legal obligations.

2. Placing and confirming bets

A bet is placed when you select the relevant game or betting option, enter the required amount and confirm the transaction using the available process. Before confirming, review the game, stake, selected options and any displayed odds or terms. You are responsible for checking that the details are correct. A bet normally cannot be changed or cancelled after it has been accepted, except where a cancellation, refund or adjustment is required by the applicable rules.

A bet is not accepted until it has been recorded by Fair Go Casino’s systems. A message, screen display or account entry may indicate that a transaction has been received, but acceptance is subject to system confirmation. If a connection is interrupted, a page is closed or a transaction appears unclear, do not assume that the bet was accepted or rejected. Check your account history or contact the available support channel through the website before placing the same bet again.

The stake shown at the time of confirmation is the amount you authorise for the bet. You should make sure that you have sufficient funds available and that the amount is consistent with your own budget. A bet may be declined if the balance is insufficient, account verification is incomplete, a limit has been reached, the game is unavailable or a technical or compliance check is required.

Game information and displayed odds

Game information, odds, balances and other displays are provided to assist you, but technical or human errors can occur. If an obvious error affects a price, game result, market, stake or settlement, Fair Go Casino may correct the error and settle the affected bet according to the correct information or applicable rules. Where required, an incorrect transaction may be cancelled or adjusted. You should report any suspected error as soon as possible.

Promotions, bonuses and promotional games may have separate eligibility and wagering conditions. Those conditions should be read before participation. A promotional offer does not change these Betting Rules unless its published terms expressly say so. If an offer is unavailable, incorrectly displayed or withdrawn, Fair Go Casino may take reasonable steps to correct the position.

3. Game results, settlement and payments

Game outcomes are determined by the relevant game system, random number generation process or other approved method used for that service. Outcomes are not changed because of a player’s previous results, stake size or account history. Past results do not predict future results. Every bet involves risk, and no strategy can guarantee a win.

Bets are settled using the result recorded by the applicable game or system. The account history, game record or other transaction record may be used to confirm the details of a bet and its settlement. If a result is delayed, interrupted or requires review, settlement may occur after the matter has been checked. Fair Go Casino may correct a settlement where a technical fault, error, fraud or other issue has affected the original record.

Winning bets are credited in accordance with the applicable game rules and displayed conditions.
Losing bets are deducted from the available balance after settlement.
Void, cancelled or interrupted bets are handled under the relevant game or service rules.
A bet may be held for review where identity, payment, security or integrity checks are required.
Any applicable fees, taxes or transaction conditions will be shown or described where relevant.

You must use an approved payment method that belongs to you or that you are authorised to use. Fair Go Casino may request evidence of ownership or source of funds and may delay, decline or return a transaction if the information cannot be verified. Withdrawals and other account transactions are subject to account verification, payment checks, applicable limits and any legal or operational requirements.

You should review your balance and transaction history regularly and report anything that appears incorrect. A balance display can be temporarily affected by processing delays or technical issues. If a payment or account credit is made in error, the amount may be corrected or recovered in accordance with the applicable terms. You must not spend or transfer funds that you know, or reasonably suspect, were credited by mistake.

4. Responsible gambling, complaints and rule changes

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not bet more than you can afford to lose. Never borrow money to gamble, chase losses or continue playing because you feel under pressure. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support.

Set personal deposit, spending or session limits where these tools are available.
Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or drugs.
Keep gambling separate from essential household spending.
Use account closure, time-out or self-exclusion options if you need a break.
Seek help from an appropriate Australian gambling support service or health professional when required.

If you have a question about a bet, settlement, account entry or transaction, review the relevant game information and contact Fair Go Casino through the support options made available on the website. Provide enough information for the matter to be checked, such as the date, game, stake and transaction reference where available. Do not send passwords or other sensitive security information in a support request.

If you are dissatisfied with an outcome, you may raise a formal complaint using the available complaints process. Fair Go Casino may review account records, game data, payment information and communications when investigating a complaint. You should allow reasonable time for the review and provide accurate information. Nothing in this process limits any rights or protections available to you under applicable Australian law.

These Betting Rules may be updated from time to time to reflect changes to games, technology, legal requirements, security measures or operating practices. The current version will apply to future use of the website after it is published. Where a change is important, information may be provided through the website or another appropriate communication method. You should check this page regularly and stop using the service if you do not accept an updated rule.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These rules should be read with the Fair Go Casino Terms and Conditions and other policies displayed on the website.