Cookies Policy | Fair Go Casino

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information held by the website, depending on how the website is used and the permissions that have been provided.

Cookies may be set by Fair Go Casino, or by third-party service providers that support website functions. Some cookies remain on your device only while your browser is open. These are commonly called session cookies and are generally deleted when the browser session ends. Other cookies remain for a set period or until you remove them. These are commonly called persistent cookies and may help remember preferences when you return to the website.

In addition to cookies, the website may use similar technologies, including pixels, tags, software development tools, local storage and device or browser information. These technologies may perform similar functions, such as remembering settings, measuring website use, supporting security or helping us understand how visitors interact with online content. For simplicity, this policy refers to cookies and similar technologies together as cookies.

How cookies support the website

They can help pages load and function correctly.
They can remember choices made during a visit, such as language, region or display preferences.
They can help maintain a secure session when you sign in or use account-related features.
They can assist with detecting unusual activity, misuse, fraud or other security risks.
They can provide information about website performance and general visitor behaviour.
They can help make content and online features more relevant to visitors.

2. Types of cookies we may use

The cookies used on the website may vary as features, services and technical requirements change. The main categories are described below. A cookie may fall into more than one category depending on its purpose and how it operates.

Strictly necessary cookies

These cookies are needed for essential website functions. They may support navigation, account access, session management, security controls, fraud prevention and the delivery of requested services. Without these cookies, some parts of the website may not operate properly. Because they are necessary for core functions, they may not be available for complete opt-out through a cookie banner or preference tool. You may still be able to block them through your browser, but doing so can prevent access to parts of the website or affect its operation.

Functional or preference cookies

These cookies remember information that helps provide a more consistent and convenient experience. For example, they may remember settings, choices or information entered during a visit. They can reduce the need to repeat the same selections and may help us provide features requested by you. If these cookies are disabled, some personalised settings may not be retained.

Analytics and performance cookies

These cookies help us understand how visitors use the website, including which pages are visited, how visitors move through the site and whether pages or features are working as intended. The information is generally used in an aggregated or statistical form to monitor performance, identify technical issues and improve the design, content and usability of the website. Analytics information may be collected by Fair Go Casino or by service providers acting on its behalf.

Security and risk-management technologies

Cookies and similar technologies may be used to help protect the website and its users. They can assist with identifying suspicious activity, limiting automated access, supporting account security and helping investigate activity that may breach applicable terms or laws. These technologies may collect information about a device, browser, network connection, visit and interaction with the website.

Advertising or marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of online campaigns or deliver advertising that is more relevant to a visitor's interests. They may be placed by third-party advertising or measurement providers. Marketing cookies are not required for basic website operation and may be controlled through available consent tools, browser settings or other choices offered by the relevant service.

3. Third-party cookies and information use

Some website features may rely on third-party services. These providers may place or access cookies on your device when their tools are used on the website. They may process information about your browser, device, approximate location, website interactions, referral source or technical activity. The information may be used to provide the relevant service, maintain security, measure performance, prevent abuse or support other permitted purposes.

Third-party providers may operate under their own privacy and cookie policies. Fair Go Casino does not control every cookie placed by an external provider, and the availability or operation of third-party cookies may change without notice. You should review the information provided by those services if you want to understand their practices or available controls.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, screen settings, language, time zone, referring page, pages viewed, links selected, dates and times of visits, and information about interactions with website features. Depending on the circumstances, this information may be treated as personal information under applicable privacy law.

Cookie information may be used for purposes such as operating and maintaining the website, improving services, understanding website performance, supporting responsible and secure access, detecting fraud or misuse, complying with legal obligations, and responding to enquiries or disputes. We handle information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookie duration

The length of time a cookie remains on your device depends on its purpose. Session cookies generally expire when the browser is closed. Persistent cookies may remain for longer, subject to the settings of the cookie and the way it is used. We aim to retain cookie-related information only for as long as reasonably required for its purpose, legal obligations, security needs, dispute management or legitimate business requirements.

4. Managing your cookie choices

You can manage cookies in several ways. If a cookie consent tool or preference centre is displayed on the website, you may use it to accept or reject categories of non-essential cookies. Your selections may apply to the browser or device used to make them. If you use another browser or device, you may need to set your preferences again.

Most browsers also allow you to view, delete, block or restrict cookies through their settings. You may be able to receive an alert before a cookie is stored or prevent third-party cookies from being accepted. The steps differ between browsers and devices, so consult the relevant browser or device instructions for guidance.

Open your browser or device privacy and security settings.
Review the available cookie, site-data or tracking controls.
Choose whether to allow, restrict, delete or block cookies.
Apply the settings and revisit the website if required.
Review the settings periodically, particularly after updating your browser or device.

Blocking or deleting cookies may affect the way the website works. You may not be able to use certain account, security, navigation or interactive functions, and preferences may not be remembered. Disabling cookies does not necessarily delete information already collected before the change. Some technologies may also be controlled separately from standard browser cookies.

Changes to this policy

We may update this Cookies Policy when website features, technologies, legal requirements or our information practices change. The updated version will be made available on the website and will apply from the date shown in the updated policy, where a date is provided. You should check this page from time to time to remain informed about how cookies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand how your information is handled, or wish to make a privacy-related request, please use the official contact or support channel made available on the Fair Go Casino website. We may need to verify your identity before responding to a request, and some information may be retained or processed where required or permitted by applicable law.

This policy is intended as general information about cookies used in connection with the website. It does not override applicable law, the Privacy Policy, website terms, account conditions or any specific notice provided at the time information is collected.